Return Policy

Coffee Collections - Return Policy

Last updated: [5 Nov, 2025]

At Coffee Collections, we want every customer to be satisfied with their purchase. If you receive an incorrect, damaged, or defective item, you may be eligible for a full refund under the conditions outlined below.

Eligibility for a Refund

You may request a refund if:

  • The product you received is damaged or defective

  • The return request is made within 30 days of purchase

  • The item is unused and returned in the same condition in which it was received

Please contact us at admin@coffeecollectionsstore.com if you believe you are eligible for a refund.

Return Process

To begin a return, contact our team at admin@coffeecollectionsstore.com with your order number, a description of the issue, and any relevant photos. We will review your request and provide instructions for returning your item if applicable.

Items sent back to us without prior authorization will not be accepted.

Additional Information

  • Refunds will be processed to the original payment method once the returned item is received and inspected.

  • Shipping costs are non-refundable unless the return is due to our error or a defective item.

  • We are not responsible for items lost or damaged during return shipping.

You can always reach out to us with any return-related questions at admin@coffeecollectionsstore.com

This Return Policy is subject to change at any time and without notice.